Returns Policy

At Fireside Brew Co, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of receiving your items.

Return Guidelines:

1. Return Window: You have up to 30 days from the date you received your order to initiate a return.
2. Return Condition: The items you wish to return must be unused, in their original condition, and in the original packaging.
3. Return Shipping: Please note that the customer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received.

No Restocking Fee: We do not charge any restocking fees for returns. Your satisfaction is our priority.

How to Initiate a Return:

1. Contact our customer support team at hello@firesidebrew.co to inform them of your return request.
2. Provide your order number and the reason for your return.
3. Our customer support team will guide you through the return process and provide you with any necessary instructions.

Refunds:

Once we receive your returned items and confirm their condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow a reasonable processing time for the refund to be completed.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

Thank you for choosing Fireside Brew Co for your brewing needs. We appreciate your business and strive to provide the best customer service possible.